Commercial, Multi-Family and Industrial Customers:
Beginning April 13, 2026, all commercial, multi-family and industrial customers receiving garbage service from Republic Services in the unincorporated, non-exclusive franchise area (NEFA) south of Half Moon Bay, who were impacted by the July 2025 Republic work stoppage (July 8 – July 18), may contact Republic Services to request a service credit. Please note that service credit requests must be made between April 13 and May 13, 2026. Customers must call 650.756.1130 to request the credit.
Please be prepared to provide your name, account number, and the days on which services were missed during your normal collection schedule. A customer service agent will assist with calculating and processing a service credit for each verified missed collection during the work stoppage period.
If you are a commercial customer with additional questions related to the service credit, please contact Republic Services at 650.756.1130.
Residential Customers:
Beginning April 11, 2026, all residential customers receiving garbage service from Republic Services in the unincorporated, non-exclusive franchise area (NEFA) south of Half Moon Bay, who were impacted by the July 2025 Republic work stoppage (July 8 – July 18), will receive a service credit that will be applied to your account. We thank customers for their continued patience. If you are a residential customer with additional questions related to the service credit, please contact Republic Services at 650.756.1130.
